Saturday, April 19, 2008

PR - the walmart way

I wasn't sure if I was reading this story correctly. A Charlotte, NC company called PRS Franchise Systems LLC has opened 13 PR retail stores and has plans for many more.
"And while it's the first PRstore in Oregon, it might not be the last. The company plans to have 350 stores in operation in the next five years. There were 13 PRstore franchises nationwide in 2006, up from six in 2005, according to Entrepreneur.com."Of course, much of this is a misguided (and misleading) misnomer since most of the merchandise appears to fall in the realm of off-the-shelf sales and marketing collateral (with a press release and press conference thrown in for good measure).
"Prices range from rock bottom to mid-level. A company logo can cost as little as $600, a screaming deal compared with the near-five-figures top designers charge. Similarly, entrepreneurs can score a basic four-page Web site for $950. All orders can be expedited, adding to the convenience factor." No wonder. A visit to the company's website reveals that its founder never actually worked in our profession.
"Daniel S. Fragen has...managed branch and regional sales and operations teams, and a national distribution division...Other positions include a variety of sales and sales management roles and most recently as Sr. Vice President of Worldwide Sales and Marketing for Elcotel Telecommunications, Inc."I guess it was inevitable that someone would try to capitalize on the PR industry's rising cache among the marketing cognoscenti.
"'It's an idea whose time has come,' says Laura Ries, president of Ries & Ries marketing strategists in Atlanta. 'A lot of small businesses can't go to the big guys because their accounts just aren't large enough, but there's no doubt that small businesses, in order to grow and become big businesses, need PR," she says. "It's like H&R Block with taxes. Most people don't need a big firm or a fancy accountant -- just a little bit of help.'"Huh? Why not just choose a smaller, specialized agency or consultant? Hey, there's even a Scottish PR firm called The PR Store.Oh well. I guess I had hoped that PR's mass merchandising emergence would have followed in the mode of a McKinsey and Bain versus a Wal-Mart and Dunkin Donuts. How does one package intellectual capital for the masses, anyway?

1 comment:

Anonymous said...

I'm one of PRstore's copywriters and founder of the PRstore blog, and thought I'd take a minute to clarify some of the remarks in your blog.

The link to the story wasn't a valid URL, but I can tell you that PRstore now has 40 franchises in 19 states, with more on the way.

Rather than "off-the-shelf" marketing collateral, PRstore offers professional marketing strategy development and execution in a convenient, one-stop environment.

Most companies with ad budgets too small to attract the large ad agencies have been forced to use five or six providers to patch together a marketing program. With PRstore, their marketing is simplified.

PRstore marketing consultants at the local level provide strategy development. Writing and design are handled by a team of 20+ marketing professionals at PRstore's DesignCentral studio in Charlotte, NC. Clients get the same high-quality marketing and PR experts they'd get at a large agency, delivered via a business model built on accessibility and convenience.

Give us a call sometime...I'm sure you'll find the PRstore approach is pretty carefully thought out.